"Hello Donna
Just wanted to say a big “Thank You” for the warm welcome &
wonderful helpful service I got from you and the guy in the yard on
Friday. It was excellent service and advice from initial email enquiry
to finish when I collected the fence panels, and I will be recommending
your company to my friends and family. I like the intimate service a
family run company like yours has to offer compared to the big stores.
Plus your prices are very competitive and cheap for good quality fence
panels. Very impressive.
Just to let you know (please tell the guy in the yard too ) that all
went well for me, and the fence panels fitted perfectly and just like
you said nice and snug. I had no problems and the fence looked great too
and my customer thought it looked good too. She also commented on the
name tag on the fence and thought that was a nice touch. So that is good
advertising for you. I also saw your name on another customer’s fence,
which is why I came to you for a price. So that is good marketing.
I was telling the guy in the yard on Friday that although it all
looked like an easy job, we thought something had to go wrong as nothing
usually runs that smoothly, does it?
Anyway, thanks again for your help and advice and a great service. Keep it up.
Regards
Mr.Robin D’souza"