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RETAIL YARD: Mr Robin D'souza 11/09/12

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"Hello Donna
Just wanted to say a big “Thank You” for the warm welcome & wonderful helpful service I got from you and the guy in the yard on Friday. It was excellent service and advice from initial email enquiry to finish when I collected the fence panels, and I will be recommending your company to my friends and family. I like the intimate service a family run company like yours has to offer compared to the big stores. Plus your prices are very competitive and cheap for good quality fence panels. Very impressive.

Just to let you know (please tell the guy in the yard too ) that all went well for me, and the fence panels fitted perfectly and just like you said nice and snug. I had no problems and the fence looked great too and my customer thought it looked good too. She also commented on the name tag on the fence and thought that was a nice touch. So that is good advertising for you. I also saw your name on another customer’s fence, which is why I came to you for a price. So that is good marketing.
I was telling the guy in the yard on Friday that although it all looked like an easy job, we thought something had to go wrong as nothing usually runs that smoothly, does it?

Anyway, thanks again for your help and advice and a great service. Keep it up.

Regards
Mr.Robin D’souza"





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